Refund Policy

Last Updated: 18 March 2019

This Refund Policy should be read together with and is subject to our Terms of Use.

Refund

Delegate

If you choose to cancel your registration after the first 24 hours of completing your order for registration, you may make a request to OPEN for a partial refund. The following refund arrangements apply:

• Requests received more than 60 full days before the start of the Summit will be refunded 90% of the registration fees.
• Requests received between 30 and 60 full days before the start of the Summit will be refunded 50% of the registration fees.
• Requests received within less than 30 full days before the start of the Summit will not be eligible for a refund.

All requests for refunds must be sent by post to OPEN Interactive Inc, Wilkin Street, Fortlands, Basseterre, St Kitts and Nevis or by email to icsummit@madebyopen.com. The effective date of the request refund will be the date on which such request is received by OPEN.

For payments received by credit or debit cards, the same credit/debit card will be refunded. For all other payments, a bank transfer will be made to the payee’s nominated account. For payments received from outside St Kitts and Nevis by bank transfer, the refund will be made by bank transfer and all bank charges will be for the registrant’s account.

Sponsor

All sums paid for and/or in relation to sponsorships are non-refundable.